Terminated Service

Renewal and Service Maintenance:

  • Our services are subscribed, requiring renewal before the expiry date. Timely renewal ensures uninterrupted service and optimal server utilization.
  • We offer a 7-day grace period after expiry. This allows you the flexibility to renew your subscription without interruption.
  • Your service will be deactivated if renewal doesn't occur within the grace period. This temporary suspension gives you a chance to renew and avoid data loss.
  • To maintain optimal resources for our paying customers, any service remaining unrenewed for 30 days after deactivation will be automatically terminated. This ensures efficient server utilization and data security.

Important Note:
Please be aware that we do not retain backups for terminated services due to recent policy changes. Data will be permanently deleted after your service is deactivated and subsequently released.

For detailed information:
Our Terms of Service: https://gigalayer.com/terms-of-service#backup

Was this answer helpful?

Also Read

How to Change cPanel Password in the Core

Often, you may want to change your cPanel password. You can do this from your core panel. To...

How to Import MySQL Database

 Log in to cPanel Under the category "Databases", click on phpMyAdmin On the...

How to Enable Hotlink Protection

To enable/disable hot link protection, follow these simple steps: Log in to cPanel...

How to Install Wordpress Using Softaculous

Installaing WordPress is very easy. Follow these guide to setup a new wordpress on your website:...

Configuring WHM for the first time.

To begin, please log in to WHM using your root login details for the first time as provided to...