• Our services are provided on a subscription basis and must be renewed on or before their expiry date to ensure uninterrupted access and continued service availability.
  
  
• We provide a 7-day grace period after the expiry date, during which you may renew the service without suspension. If payment is not received within this period, the service will be temporarily suspended.
  
  
• Any service that remains unpaid for 30 days after suspension will be automatically terminated. This policy helps us maintain efficient server capacity, protect customer data, and ensure resources remain available to active subscribers.

Important Notice About Backups

Please note that, under our current backup policy, we do not retain backups of terminated services. Once a service has been terminated, all associated files, databases, emails, and account data will be permanently deleted and cannot be recovered.

We strongly recommend renewing your service promptly and maintaining independent backups of all important data.

For further information, please review our Terms of Service: https://gigalayer.com/terms-of-service#backup (Section 17)