Failed to Retrieve Directory Listing

Response:	200 PORT command successful. Consider using PASV.
Command:	LIST
Error:	Connection timed out
Error:	Failed to retrieve directory listing

If you received the above error, it means your system firewal is blocking your access to the files. It is advisable you stop your firewall/anvirus and try again. If it then works update your firewall settings to allow connection through port 21 and also whitelist your domain name.

If it persis, then do the following in your FileZilla Configuration:

  • Open Filezilla, go to Edit -> Settings
  • Click on Connection -> FTP: Choose Active
  • Click on Connection -> FTP -> Active Mode: Select "Ask your operating system for the external IP address"
  • Click on Connection -> FTP -> Passive Mode: Choose Fall Back to Active Mode
  • Press OK.

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