Why am I charged redemption fee?

You are charged redemption fee because you allowed your domain to expire beyond the grace period for renewal. Thus, the registrar has to pay a fee in order to pull it from redemption with the registry. This fee is only being passed on to you for the late renewal.

For any domain name that has entered the Redemption Period, the registrar must pay a fee to the registry. The registrars typically recover this fee through a charge to the Registrant requesting the redemption. This is the rule for any domain under ICANN and the rule is applied to every domain company in the world.  The only way to avoid redemption fee is to renew your domain in time, on/before expiry date.

For more details, visit http://www.icann.org/en/resources/registrars/advisories/deleted-domain-restoration-fees-17dec09-en.htm

Was this answer helpful?

Also Read

What are Nameservers?

NameServers are human-recognisable indentifiers of a web host. The NameServers link a domain name...

Where Can I Find your Terms of Service?

Our Terms of Service is located at http://gigalayer.com/terms-of-service

What is Credit Balance?

A credit balance is the amount of money in your account that can be used to pay off any invoice...

I have forgotten my cPanel password. What should I do?

cPanel passwords can be obtained from your hosting account welcome email. If you've lost the...

How do I apply promo code to an order on GigaLayer?

A promo code is what you get from us or our partner vendors to apply discount to our products and...