How to Resolve "cPanel Error: Your IP has Changed".

cPanel will sometimes throw out the error "IP address has changed!" while you're trying to connect. This is when your Network IP address keeps changing and cPanel is protecting you from possible session hijacking. Some ISPs [Internet Service Providers] have short DHCP life times; this can cause the behavior described.

If you are on our shared hosting service, you can only walk around this in 2 ways:

  1. Use a different network with Static IP anytime you want to access cPanel.
  2. Use ProxyServer to set a Static IP for your cPanel access purpose (after the above step obviously, because you still need to log in to your cPanel to achive this)
If you choose option (2) below is a guideline to setup a ProxyServer on your shared hosting account. You need to gain temporary acess to your cPanel and then do the following:
  • Go to 'Subdomains'.
  • Create a subdomain 'cpanel'.
  • Download the cPanel Proxy to your Computer (user login required).
  • Go to 'FileManager' from the cPanel homepage.
  • Open the recently created 'public_html/cpanel' folder.
  • Click 'Upload' and select the file you downloaded from your Computer. 
  • Select the folder and click 'Extract' button.

From now on, please use If you need any further assistance, be free to contact our Tech Support.

Was this answer helpful?

Also Read

Default files / folders of cPanel

Regular files & folders In a fresh cPanel hosting account, these are the files and folders...

How to set a secure password

Your password cannot be too strong, the more complex and long it is, the better! A combination...

How to force SSL/HTTPS with .htaccess

After having SSL enabled for your domain, you may want to route all your traffic to HTTPS rather...

How to Enable PHP Error Reporting

If your application/script is not working as expected and you're not sure why, a great way to...

How to use ClamAV Virus Scanner

To run a virus scan, follow these steps: Log in to cPanel On the Advanced tab of the...