Articles
 Am I required to transfer my domain name to GigaLayer in order to host with GigaLayer?

You are NOT required to move your domain registration to GigaLayer. You can keep your domain name...

 Can anyone see my domain contact information?

Yes, it is required by Internet Corporation for Assigned Names and Numbers (ICANN) that all...

 Can I change my domain name?

No. Domain names cannot be changed once registered. If you need to change your domain, you will...

 Can I host multiple domain names?

Selected hosting plans can support multiple domain name hosting at no additional cost. Addon...

 Can I use my domain name with Tumblr?

Yes. You can use Tumblr with your domain. Our support desk will assist you with the...

 Getting started with your website

Hello and Welcome to GigaLayer. We are committed to provide you with reliable web hosting...

 How do I apply promo code to an order on GigaLayer?

A promo code is what you get from us or our partner vendors to apply discount to our products and...

 How do I cancel my service(s)?

To cancel your service, follow these steps: Log in to your billing account...

 How do I connect to MySQL Database?

To connect to your MySQL Database, follow the example below Host Name: localhost (use exactly...

 How do I log in to cPanel?

To log in to any cPanel of your hosting account with GigaLayer, you only need to call an address...

 How do I register a domain name without hosting?

To register domain names only, follow these steps: Go to http://gigalayer.com Navigate to...

 How do I transfer my domain name to GigaLayer?

If you would like to transfer your domain name to GigaLayer, you will need to do the following:...

 How long do I have to pay off my invoice?

All invoices are generated thirty days prior to the invoice due date. You have a seven (7) day...

 I have already installed an application manually. Can I import it to Softaculous?

You can add a manually installed application to Softaculous. To import your existing installation...

 I have forgotten my cPanel password. What should I do?

cPanel passwords can be obtained from your hosting account welcome email. If you've lost the...

 I paid more than the stated amount on the invoice. What should I do?

If you pay more than you should, the difference will be credited to your account balance and you...

 I want to host my own blog with GigaLayer

Thank you for your interest in our service. Setting up a blog is easy, it also depends on the...

 Is a domain name refundable?

All domain names are "non refundable". However, you can use your domain name registered through...

 Is it safe for me to use my ATM Card on GigaLayer?

Sure, very safe! Our billing system here at GigaLayer is well secured. Our site shows you...

 The difference between Domain & Hosting.

Domain Name is the address of your web site, just like your home address. If anyone types your...

 What are Nameservers?

NameServers are human-recognisable indentifiers of a web host. The NameServers link a domain name...

 What happens if my Domain Name expires?

If your domain name expires, you will have a small grace period to pay for its renewal and keep...

 What is a Sub-Account?

As a company you may need some members of staff to be able to handle things on your behalf....

 What is an ACTIVE Domain?

ACTIVE is the default status of a domain name at registration time. It means: The domain...

 What is Bandwidth?

Bandwidth is the amount of data transfer allowed in one month on your account. For instance, if...

 What is Credit Balance?

A credit balance is the amount of money in your account that can be used to pay off any invoice...

 What is Cron and How Does it Work?

Cron is a system utility that is based on Linux operations to schedule activity on jobs to be...

 What is Disk Space?

Diskspace is the amount of storage space available for your hosting account, just like your home...

 What is Hotlink Protection?

Hotlink protection prevents other websites from directly linking to files and pictures on your...

 What is order status: FRAUD?

All orders on GigaLayer are automatically verified by an SMS/Phone Call Verification system that...

 What is Softaculous?

Softaculous is an Application Installer that allows you install common free/openscource...

 What kind of application can I install with Softaculous?

The Softaculous auto installer allows you to install more than 230 applications/software...

 Where Can I Find the cPanel User Manual?

The cPanel user manual is located at:...

 Where Can I Find your Terms of Service?

Our Terms of Service is located at http://gigalayer.com/terms-of-service

 Why am I charged redemption fee?

You are charged redemption fee because you allowed your domain to expire beyond the grace period...